Terms and Conditions
Last Updated: October 11, 2026
Welcome to Apricot Lane! These Terms and Conditions govern your access to and use of our website, https://apricotlane.lk/, and the purchase of products through our online store.
By accessing our website or placing an order, you agree to these Terms and Conditions. If you do not agree with any part of these terms, please discontinue using our website.
1. Use of Our Website
You agree to use the Apricot Lane website only for lawful purposes and in accordance with applicable laws and regulations. You must not misuse our website, interfere with its functionality, or attempt to gain unauthorized access to any part of our services.
2. Products and Product Information
Apricot Lane strives to provide accurate product descriptions, photographs, prices, colours, sizes, and other product details.
However, actual product colours and appearances may vary slightly depending on your device screen and display settings. We cannot guarantee that every product image will perfectly represent the actual item.
Product availability is subject to change without prior notice.
3. Orders and Payments
By placing an order through our website, you confirm that the information you provide is accurate and complete.
All orders are subject to product availability and order confirmation. Apricot Lane reserves the right to cancel or decline an order where reasonably necessary, including in cases of suspected fraudulent activity, pricing errors, or stock unavailability.
Applicable product prices and delivery charges will be displayed or communicated during the ordering process. Customers are responsible for providing accurate payment and contact information.
If an order is cancelled after payment has been made, any applicable refund will be handled in accordance with our Refund Policy and applicable laws.
4. Shipping and Delivery
We aim to process and deliver orders within the estimated delivery period communicated to customers.
Delivery times may vary depending on the delivery location, courier operations, public holidays, weather conditions, and other circumstances beyond our reasonable control.
Customers are responsible for providing a complete and accurate delivery address and a reachable contact number. Apricot Lane cannot guarantee delivery within a specific timeframe unless expressly confirmed.
If you experience a delivery issue, please contact our customer support team for assistance.
5. Exchanges and Returns
Customers must follow the conditions and procedures outlined in our Exchange Policy and any applicable Refund Policy.
Items submitted for exchange must meet the eligibility requirements stated in the relevant policy. Exchange requests are subject to inspection, applicable conditions, and product availability.
Nothing in these Terms and Conditions excludes or limits consumer rights that cannot legally be excluded under applicable law.
6. User Accounts and Personal Information
Certain website features may require you to create an account or provide personal information.
You are responsible for keeping your login credentials confidential and for activities conducted through your account, subject to applicable law.
We handle personal information in accordance with our Privacy Policy. Please review that policy to understand how we collect, use, and protect your information.
7. Intellectual Property
All content on the Apricot Lane website, including brand names, logos, product photographs, text, graphics, designs, and other materials, is owned by or licensed to Apricot Lane and is protected by applicable intellectual property laws.
You may not reproduce, distribute, modify, publish, or commercially use our content without prior written permission, except where permitted by law.
8. Prohibited Conduct
When using our website, you agree not to:
Use the website for unlawful or fraudulent purposes.
Submit false, misleading, or unauthorized order information.
Attempt to interfere with website security, performance, or functionality.
Copy or misuse website content without authorization.
Engage in activities that infringe the rights of Apricot Lane or other parties.
We reserve the right to take reasonable action against misuse of our website, subject to applicable laws.
9. Third-Party Services and Links
Our website may contain links to third-party websites or use third-party services, including payment and delivery providers.
Apricot Lane does not control all aspects of these third-party services and is not responsible for their independent policies or practices. Your use of those services may be subject to their own terms and conditions.
10. Limitation of Liability
To the extent permitted by applicable law, Apricot Lane shall not be liable for indirect or consequential losses arising from the use of our website or temporary interruptions to website services.
Nothing in these terms excludes liability for matters that cannot legally be excluded or restricts any consumer rights provided by applicable law.
11. Suspension and Termination
Apricot Lane may suspend or restrict access to website features where reasonably necessary to protect website security, prevent fraudulent activity, address misuse, or comply with legal obligations.
Any such action will be subject to applicable laws and any rights you may have as a customer.
12. Changes to These Terms
Apricot Lane reserves the right to update or modify these Terms and Conditions when necessary.
Changes will be published on this page with an updated revision date. Your continued use of the website after changes are published constitutes acceptance of the updated terms to the extent permitted by applicable law.
13. Governing Law
These Terms and Conditions are governed by the applicable laws of Sri Lanka. Any disputes will be handled in accordance with applicable Sri Lankan law and the jurisdiction of the competent courts.
14. Contact Information
If you have any questions or concerns regarding these Terms and Conditions, please contact Apricot Lane through the official contact details published on our website.
Website: https://apricotlane.lk/
Email: Please refer to the official customer support email address listed on our website.
Thank you for choosing Apricot Lane. We appreciate your trust and support.